Privacy Policy

1. Introduction

UnrealPilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered plugin for Unreal Engine and visit our website at unrealpilot.com.

We understand that our users, including enterprise clients, require clear and transparent data handling practices. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address when signing up for early access, newsletters, or support.
• Purchase Information: Name, email, and payment details when purchasing the plugin (processed by third-party payment providers).
• Support Communications: Information you provide when contacting us for support or inquiries.
• Enterprise Information: Company name, business contact details, and requirements for enterprise licensing.

2.2 Information Collected Automatically

• Usage Analytics: Page views, click patterns, scroll depth, and session duration via Google Analytics.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.

2.3 Information We Do NOT Collect

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send promotional communications (with your consent)
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations

4. Third-Party Services

4.1 AI Service Providers

UnrealPilot integrates with third-party AI providers (OpenAI, Anthropic, Azure OpenAI, etc.). When you use these services:

• Data is transmitted directly from your machine to the AI provider
• We do not process, store, or have access to your AI interactions
• You are subject to the respective AI provider's privacy policy and terms
• You are responsible for ensuring compliance with your chosen provider's policies

4.2 Analytics and Marketing

• Google Analytics: Website analytics and user behavior tracking
• Formspree: Form submission handling for contact and waitlist
• Payment Processors: Secure payment processing (we do not store payment card details)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Secure hosting infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at privacy@unrealpilot.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required. By using our services, you consent to these transfers.

9. GDPR Compliance (EEA Users)

For users in the European Economic Area, we process personal data based on the following legal grounds:

• Contract: Processing necessary for the performance of a contract
• Consent: Where you have given explicit consent
• Legitimate Interests: For purposes such as improving our services and fraud prevention
• Legal Obligation: Where required by law

10. CCPA Compliance (California Users)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell personal data)
• Right to non-discrimination for exercising privacy rights

11. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your browsing activity. You can control cookies through your browser settings. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements (if applicable)

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: